by Kady White | Mar 23, 2017 | Uncategorized
We all know customer loyalty and retention drive revenue, referrals, and really happy bosses. While it is important to attract new customers, you should definitely focus efforts on engaging existing customers. The old marketing rule is that 80% of your company’s...
by Abhishek Doshi | Mar 23, 2017 | Uncategorized
Join us March 8-10 at CoffeeFest NY! Coffee Shop Manager will be exhibiting in booth 304-306. We’ll be demonstrating our full-featured coffee shop point-of-sale, available on tablets or traditional POS hardware, as well as our innovative mobile ordering...
by Abhishek Doshi | Mar 23, 2017 | Uncategorized
Let’s face it – it’s just as easy to say ‘Coffee Snob’ as it is ‘Wine Snob’ these days. The coffee industry has embraced the need for a fine palette and basic region understanding, similar to the wine industry. Both are starting to tear down the secret club walls and...
by Abhishek Doshi | Mar 23, 2017 | Uncategorized
The art of coffee has spurred a multitude of brewing methods to extract the ultimate flavor profile from the humble bean. The two most used and fought over are the French Press and Pour Over methods. Both options use a steeping method of sorts to infuse the water,...
by Kady White | Mar 23, 2017 | Uncategorized
Coffee Shop Manager, a Granbury Restaurant Solutions company, has announced the latest version of Coffee Shop Manager Headquarters (HQ), the leading technology solution for multilocation specialty coffee businesses. The new software version includes major...
by Kady White | Mar 23, 2017 | Uncategorized
Loyal customers are the backbone of any successful business. Only 4% of non-loyalty customers will return 3 times, while there is a 67% chance a customer will return 3 times if provided with loyalty incentives. These numbers speak volumes! Coffee Shop...