csm Blog

Coffee Shop Manager will be busy at Coffee Fest Seattle, September 21-23, 2012!Visit our booth #605.    Click Here for a discounted admission offer!     Customer Meeting:  Current Coffee Shop Manager Customers are invited to join us at a...

Working with our coffee industry experts over the years, we realize that no two cups of coffee are really the same. Just like diamonds have the 4 Cs (cut, carat, color, clarity),  coffee has the FAAB 4. The basics of understanding coffee are Flavor, Aroma,...

Join us March 8-10 at CoffeeFest NY!  Coffee Shop Manager will be exhibiting in booth 304-306. We'll be demonstrating our full-featured coffee shop point-of-sale, available on tablets or traditional POS hardware, as well as our innovative mobile ordering app,...

Let’s face it – it’s just as easy to say ‘Coffee Snob’ as it is ‘Wine Snob’ these days. The coffee industry has embraced the need for a fine palette and basic region understanding, similar to the wine industry. Both are starting to tear down the secret club walls and...

The art of coffee has spurred a multitude of brewing methods to extract the ultimate flavor profile from the humble bean. The two most used and fought over are the French Press and Pour Over methods. Both options use a steeping method of sorts to infuse the water,...

Coffee Shop Manager, a Granbury Restaurant Solutions company, has announced the latest  version of Coffee Shop Manager Headquarters (HQ), the leading technology solution for multilocation specialty coffee businesses. The new software version includes major...

Loyal customers are the backbone of any successful business. Only 4% of non-loyalty customers will return 3 times, while there is a 67% chance a customer will return 3 times if provided with loyalty incentives. These numbers speak volumes! Coffee Shop...

If you process credit cards in your coffee shop, you’re probably starting to hear about new payment technology and the upcoming EMV Liability shift. Also called “Chip and Signature,” EMV is quickly becoming the global standard for secure credit card payments as these...

Granbury Restaurant Solutions has completed the asset acquisition of POS Core Technologies, Inc., makers of the popular Coffee Shop Manager point-of-sale solution for the specialty coffee industry. This acquisition follows Granbury’s strategy of adding solutions and...

The idea of the traditional coffee shop as a community gathering place, full of healthy discussion and debate, local artists, poets and musicians, and home to fair trade, organic coffee and chocolate along with homemade sandwiches and pastries, inspired Andy Jacobson...

Owners Jeff and Mary Marsh strive to make Hinee Gourmet Coffee feel the way a neighborhood coffee shop should feel. You'll feel right at home with their cozy, relaxed atmosphere, delicious baked goods, and friendly staff.  Jeff and Mary realize the importance of...

We all know customer loyalty and retention drive revenue, referrals, and really happy bosses. It can be challenging deciding where to expend your marketing resources, especially if they are limited or you’re competing with the “big guys” down the street....

Coffee Shop Manager will be exhibiting in booth 606-608. We'll be demonstrating our full-featured coffee shop point-of-sale, available on tablets or traditional POS hardware, as well as our innovative mobile ordering app, online ordering, customer loyalty and...

Organizers of the specialty coffee industry’s popular CoffeeFest tradeshow, announced yesterday at CoffeeFest St. Louis that Coffee Shop Manager, a Granbury Solutions Company, has won first place in the New Products Awards. Coffee Shop Manager took the lead in the...

Axum Coffee, in Winter Garden FL, declares its mission right in its name.  That’s because the business was founded on the idea of using coffee as a means to do philanthropy locally and internationally.  Any bottom line profits at the end of the year support...

I recently witnessed an exchange at my local coffee establishment that reminded me of the joys of passionate people in the coffee industry. A lovely lady in line ahead of me ordered a ‘large, extra foamy latte’. The barista thoughtfully looked her over and asked her...

Good friends don’t let friends run a coffee shop without an inventory management system!Are you a current coffee shop owner or thinking about going into the business? Do you want a leg up on being successful? What is your plan for managing your coffee shop inventory?...

What's popular in the coffee shop world is always changing. Jumping from locally-sourced ingredients to industrial-looking decor, it can be hard to keep up with what people are into. There are some trends, though, that stick around longer than a couple months or a...

Grapevine, Texas - This month Coffee Shop Manager, a division of Granbury Solutions, announced the launch of a new, redesigned version of its website, www.coffeeshopmanager.com. Key features of the site include a cleaner and more attractive design, a better user...

Marketing is one of those things where everyone has an opinion about what you should do to market your business, but they rarely talk about how. The reality for most coffee shop owners is that you have a lot to juggle, and not necessarily a large...

Ever since college, Stewart Fritchman knew that he loved spending time with a diverse group of people.  That personality trait, combined with his love of coffee, led Stewart to his career in the coffee industry and now to owning Bellatazza, a 2-location cafe and...

Every good coffee shop needs to offer customers the perks they except - and these days those perks usually include free wi-fi.  As phones and tablets become more popular, more and more customers are looking to connect to wi-fi at their favorite hangouts. But the...