Developed by Coffee People, for Coffee People
First launched in 2001, Coffee Shop Manager was developed in Washington, the heart of the software and coffee industries. Our solutions have been serving the needs of the specialty coffee industry and selected quick serve environments ever since with customers in all 50 states.
Our lead software designer has over 25 years experience in the development of point of sale (POS), accounting and custom software solutions for small business. Our staff has a blend of technology and specialty coffee experience, including former owners and managers of coffee shops. We believe that this diversity of experience positions us to better understand and meet the needs of our customer base.
In 2012, we joined Granbury Solutions, an innovative technology firm specializing in restaurant systems. With the stable backing of Granbury, we are able to offer our clients leading-edge products to revolutionize all aspects of your business.


Jon Decker
Jon brings extensive experience in sales and development in the technology space and is dedicated to improving operations and creating value. With experience in leadership at Granbury Solutions processing partner Mercury Payment Systems and a keen understanding of the Point of Sale market, Jon is known for the ability to foster growth and development, and integrate processes which enable growth and profitibility.
Duessa Holscher
Duessa Holscher is Chief Product Officer at Granbury Solutions. She began working in restaurant technology marketing in 1994, with posts at RapidFire Software and Radiant Systems, prior to founding FireFly Technologies in 2001. As Managing Partner at FireFly, she managed the development of the company’s flagship POS product until Granbury acquired FireFly in 2010. Today Duessa leads product development and technology integrations across Granbury’s divisions. She is also responsible for defining the company’s overall market strategy and product roadmap in 2015 and beyond. An Oregon native, Duessa is an avid gardener, foodie and wine enthusiast.
